Hygiene & Health Action Plan | South Pacific Health Clubs

YOUR SAFETY IS OUR #1 PRIORITY

Opening Monday 22nd June, we are beyond excited to welcome all of our members back into our clubs!

Please watch our video for details on the health and safety measures that will be in place for your return….

FREQUENTLY ASKED QUESTIONS

HOW DO I BOOK INTO GROUP FITNESS CLASSES OR THE SEA BATHS

All group fitness classes and Sea Baths visits need to be booked via Eventbrite for the first days of our opening (excluding our Camberwell classes, which will continue to be made on the app). Bookings are now open for Monday 22nd June.

  • Please click here to book your group fitness classes.
  • Please click here to book your Sea Baths pool booking (50 mins).

Class bookings can be made within 48 hours of the class. Due to demand, we request 12 hours’ notice for any cancellations (to be made via Eventbrite).

Our NEW South Pacific App will be launched soon. Before downloading the App, please wait until you receive further communication, as your account needs to be first individually set up by us.

DO I NEED TO BOOK INTO THE GYM?

No bookings for gym floor training are required. The clubs will have areas with a maximum number of members that may be in it at one time and there will be staff monitoring each area to ensure everyone adheres to 1.5M distancing when training.

24 HOUR ACCESS

We will have our 24/7 access returning soon for all 24/7 health clubs. In the meantime, we have increased our staffed hours at these clubs. Please click the link for opening hours at each club https://www.southpacifichc.com.au/contact-us/

MEMBERSHIP

All memberships were automatically placed on a 3 month complimentary suspension whilst we were closed. So that you may now have access to your club from June 22nd, all memberships will resume on Monday (unless you have contacted the club to make other arrangements). If paying via direct debit, this will resume your standard fortnightly payment cycle.

FACILITIES

Some sections of our clubs will need to remain closed a little longer in line with Government Regulations. Change rooms will be open however we request that you bring only what you need and leave after your session has finished (to assist with social distancing). Please note: The upstairs change rooms at our St Kilda Club will remain closed for a period after we re-open for upgrades.

WHAT DO I NEED TO BRING?

We have a strict no towel, no training policy. We have sweat towels for sale for $14.95 (hire available at St Kilda). We also recommend to bring your own mat. Some items have been removed for the time being, as per Government recommendations.

WHAT IF I ARRIVE WITHOUT A BOOKING?

A member of the team will help set you up on the SPHC Booking App. If the club is not at capacity we will assist you to book on the spot. If all sessions are booked, you will need to book for the next available session

I AM ONLY MILDY UNWELL, CAN I STILL TRAIN?

We cannot allow access to anyone presenting with even minor signs of illness. We encourage people to enjoy a day off training if they are feeling unwell.

CAN I ATTEND THE CLUB FOR CASUAL SESSIIONS?

Casual guests are most welcome. You will need to sign in, provide all contact information and may come through providing capacity is below maximum. It is best to call the club ahead to book your visit so as to avoid disappointment.

I WANT TO COME DOWN AND HAVE A LOOK THROUGH THE CLUB

Please contact the club so the membership team can assist in booking ahead. This is to ensure someone is available to assist you and to avoid disappointment if the club is already at capacity.

CAN I STILL PAY IN CASH?

Use tap and go instead of cash wherever possible.

IS IT OK NOT TO SOCIAL DISTANCE FROM MY FRIENDS IN CLUB?

Physical distancing in public means everybody keeps 1.5 metres away from each other and avoids physical greetings such as handshaking, hugs and kisses.

WHAT ARE THE SPACING REQUIREMENTS?

It is a requirement to keep 1.5 metre spacing between staff, members and guests at all times.

IS IT OK TO SHARE EQUIPMENT?

Use of shared equipment should be minimised and there should be no sharing of equipment that touches the face or head. If the activity involves shared equipment, only equipment with smooth, hard surfaces should be available for use and the equipment should be sanitised between users. Members should bring their own boxing gloves and mats where possible.

IS HAND SANITISER EFFECTIVE?

Experts say hand sanitisers with 60-80% alcohol content are the most effective. This is why you will find sanitising stations through out the club. Everyone should sanitise upon entry. Regular hand washing is still encouraged as the most effective method.

SWIM SCHOOL RETURNS TERM 3

Great news! Our Term 3 Swim School will commence on 13th July. Further details will be sent to all families week commencing 22nd June.

Thank you for all your support over this period. We can’t wait to see you again!

From The Team at South Pacific Health Clubs
#StrongerTogether